Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

About Us

Image of Seymour Johnson Air Force Base

About Us

Location: 2803 Medical Campus Drive, Seymour Johnson AFB, N.C. 27531

Hours: Hours will vary by clinic. Please refer to your specific clinic for hours of operation

Telephone: 919-722-1802

The 4th Medical Group, also known as the Thomas Koritz Clinic and Paul Kiecker Dental Clinic, serves a prime service area population of more than 35,000 beneficiaries. The group is a unit of the 4th Fighter Wing in Air Combat Command with 310 assigned military, civilian and contractor personnel providing dental and outpatient primary and specialty care. Staff operate in both the in-garrison and contingency environments supporting the Combat Air Forces’ largest flying hour program, F-15E Strike Eagle wing, maintenance group and total force integration structure.

Don’t forget to keep your family’s information up to date in DEERS!