Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Laboratory

Patient results available through the TRICARE Patient Portal or you may contact your doctor / care team through Secure Messaging. No appointments necessary. All labs require an order from your primary care manager or authorized civilian physician. Your provider will notify you of abnormal or critical results. Lab results are always available via the TRICARE Patient Portal and TRICARE Online.

Contact Us

Location: Thomas Koritz Clinic, First Floor

Hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.

Telephone: 919-722-1817

Don’t forget to keep your family’s information up to date in DEERS!