Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Public Health

We conduct preventive medicine and communicable disease control, occupational health, food safety, deployment medicine, and disaster response programs. All post-deployment assessment visits are scheduled through your unit deployment manager, including cancellations. If you are required to have a primary care manager visit as determined by your Form 2796, please call 919-722-1802 to make an appointment. Be sure to provide the specific medical reason and that it has been indicated on your Form 2796.

Contact Us

Location: Thomas Koritz Clinic, First Floor

Hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.

Telephone: 919-722-1172

Don’t forget to keep your family’s information up to date in DEERS!