Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Behavioral Health Optimization Program (BHOP)

The purpose of this program is to offer assistance when habits, behaviors, or emotional concerns begin to interfere with your daily life. It is also provided to help patients who are starting or continuing on medications prescribed by the primary care manager for management of depression, anxiety, and/or PTSD.

Contact Us

Location: Thomas Koritz Clinic, First Floor

Hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.

Telephone: 919-722-1802

Don’t forget to keep your family’s information up to date in DEERS!