The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

During this partial government shutdown, the 4th Medical Group remains open and continues to honor scheduled medical and dental appointments. Our patient appointing service is open and we're still taking requests for appointments. We're doing our best to minimize impact on our beneficiaries and their health care. The clinic’s primary care, specialty care, and ancillary services (pharmacy, laboratory, radiology) remain operational. As always, safe, and high-quality health care remain our priority. Please call 919-722-1802 to schedule or cancel appointments. For questions about TRICARE during the shutdown, please visit www.tricare.mil/shutdown.

Health Services

Urgent & Emergency Care

If you are experiencing an emergency, call 911.

Seymour Johnson Air Force Base doesn’t offer urgent or emergency care services.

Urgent Care

Urgent Care services treat non-life-threatening health issues that require immediate attention, such as sprains, the flu, colds, and other common illnesses.

If you’re unsure about whether you need urgent care, contact the Military Health System Nurse Advice Line to speak to a registered nurse. Visit MHSNurseAdviceLine.com for web chat and video chat, or dial 1-800-TRICARE (874-2273).

To learn about how TRICARE covers urgent care, visit the TRICARE Urgent Care page.

Emergency Care

If you are experiencing a life-threatening medical situation (including mental health emergencies), call 911 immediately. Emergency care services treat life-threatening medical issues such as threats to your life, limbs, sight, or safety.

To learn about how TRICARE covers emergency care, visit the TRICARE Emergency Care page.

Urgent & Emergency Care FAQs

Contact Us

Phone

Emergency Care
911

Military Health System Nurse Advice Line
1-800-TRICARE (874-2273)
Don’t forget to keep your family’s information up to date in DEERS!