The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

During this partial government shutdown, the 4th Medical Group remains open and continues to honor scheduled medical and dental appointments. Our patient appointing service is open and we're still taking requests for appointments. We're doing our best to minimize impact on our beneficiaries and their health care. The clinic’s primary care, specialty care, and ancillary services (pharmacy, laboratory, radiology) remain operational. As always, safe, and high-quality health care remain our priority. Please call 919-722-1802 to schedule or cancel appointments. For questions about TRICARE during the shutdown, please visit www.tricare.mil/shutdown.

Patient Resources

Exceptional Family Member Program (EFMP)

What is the EFMP?

The EFMP is a program offered by each service to support families with special medical and educational needs throughout the service member’s career. Family members should enroll in EFMP when a qualifying condition is diagnosed. Each branch has its own EFMP and enrollment process.

EFMP family support services are available at your installation. The family support services team is your main point of contact for EFMP information.

They can connect you with:

  • Military Support Services and Resources
  • Community Support Services and Resources

The family support services team can also answer specific EFMP questions based on your branch or installation.

Military One Source

Visit the Special Needs Resources page on Military One Source for more information about the EFMP.

Contact a Representative

To find an EFMP representative, visit the Military Installations website.

If you are overseas, contact the TRICARE Area Office Director at 1-888-777-8343 and choose the menu option for your overseas area.

Air Force EFMP

The Air Force Exceptional Family Member Program is designed to provide support to military family members with special needs. All branches of the military offer EFMP, and each Service includes a variety of personnel, medical, and family support functions under the EFMP umbrella. Learn more about the Exceptional Family Member Program.

Contact Us

Phone

Local

919-722-0809

Overseas

TRICARE Area Office Director
​1-888-777-8343

Hours

Monday - Friday, 7:30 a.m. to 4:30 p.m.

Location

Thomas Koritz Clinic, First Floor

Related Links

Additional Information

For Air Force EFMP information please visit:
Air Force Medical Service EFMP 
Air Force Mission Statement 
Don’t forget to keep your family’s information up to date in DEERS!