The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.
If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit 
tricare.mil/shutdown.

About Us

Contact Us

Location: 2803 Medical Campus, Seymour Johnson Air Force Base, N.C. 27531
Hours: Monday, Tuesday, Thursday, Friday, 7:30 a.m. to 4:30 p.m.; Wednesday, 9:15 a.m. to 4:30 p.m. Limited services on the second Wednesday in February, May, August and November due to readiness training. Closed weekends and federal holidays.
Phone: 919-722-1802

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.

Patient Advocate 

Phone: 919-722-0733

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer 

Phone: 919-722-1988

Public Affairs 

Email: dha.ncr.dha-cof-staff.mbx.dhn-continental-pao@health.mil 

Interactive Customer Evaluation (ICE)  

    Don’t forget to keep your family’s information up to date in DEERS!